At empire888, we believe gambling should remain fun entertainment, not a burden. This page outlines our commitment and the tools we provide to help you always play in control.
Empire888 has been operating since 2015, and over that time we have witnessed many player stories — big wins, casual play, and occasionally someone who needed help. That is why our Responsible Gaming programme is more than just a footer logo — it is a genuine commitment we take seriously.
We understand that most players play for fun — to feel the thrill of Sports Betting, the excitement of spinning their favourite Slots or the satisfaction of winning at a live blackjack table. That experience should stay positive and enjoyable. When gambling begins to affect your finances, relationships or mental wellbeing, it has become a problem that needs to be addressed.
We are not afraid of losing players who take a break from the platform. On the contrary, we strongly encourage you to use the control tools we provide. A healthy platform depends on players who play with a clear head and a managed bankroll — not players who gamble beyond their means.
empire888's Promise: We will always look after the long-term interests of our players, even if that means helping you reduce or pause your use of the platform for a period of time.
Gambling with money meant for essential needs such as rent, bills or food
Increasing bet amounts to chase losses (known as "chasing losses")
Lying to family or friends about your gambling habits and how much you spend
Feeling anxious, angry or stressed when trying to cut back or stop gambling
Gambling affecting work performance, studies or relationships with loved ones
Borrowing money or selling assets to fund gambling
All these tools are accessible directly through your account settings or by contacting our support team. No questions asked — we are here to help.
Set daily, weekly, or monthly deposit limits to control how much you can add to your account. These limits take effect immediately and require a cooling-off period before they can be increased.
Set your daily play time limit. Once the limit is reached, you will be logged out automatically. You can also set session reminders to keep track of how long you have been playing.
Set the maximum loss amount you can absorb in a day, a week, or a month. Once this limit is reached, your account will be temporarily blocked from placing new wagers.
Take a break from the platform for 24 hours, 48 hours or 7 days without needing to explain why. During this period, you cannot log in or place any bets.
If you feel you need a longer break, you can self-exclude from the platform for 1 month, 3 months, 6 months or up to 5 years. All promotions and marketing will be stopped immediately.
If you decide to stop entirely, you can permanently close your account. Your balance will be returned and all gaming activity data will be retained in accordance with legal requirements.
We provide clear, easy-to-understand information on how games of chance work, including the concepts of RTP, odds and the importance of setting realistic expectations.
More than just policy on paper — we provide real control tools that are easy to activate and genuinely effective in helping you stay in control.
Our team is trained to identify concerning patterns of play and will proactively reach out — rather than waiting for problems to escalate.
Not everyone notices when their playing habits start crossing healthy boundaries. The questions below can help you honestly assess your own situation. This is not a formal test — it is simply a starting point for meaningful self-reflection.
If you answered "yes" to three or more questions, we encourage you to speak with someone — whether a family member, friend or professional. Reaching out to the empire888 support team can also be a good first step.
All conversations with our Responsible Gaming team are fully confidential. There is no need to worry about judgment — we are here solely to help.
Have you ever felt the need to gamble with more money than you could afford in order to get the same thrill?
Have you ever tried to stop or reduce gambling but were unable to?
Have you ever felt restless or irritable when trying to cut back on gambling?
Have you ever gambled as a way to escape problems or feelings of stress?
Have you ever hidden your gambling activity or the amount of money spent from loved ones?
Have you ever borrowed money or sold something to fund your gambling?
Empire888 only permits individuals aged 18 and above to register and use our platform. This is not merely a legal requirement — it is a moral responsibility we take seriously.
We conduct age verification during registration and KYC. Any account suspected of belonging to an underage individual will be suspended immediately without notice and a thorough investigation will be carried out.
To Parents and Guardians: If you have children at home, please use parental control software to block access to gambling websites. Keep your device passwords and financial account credentials secure and out of reach of children.
Age verification during registration
All applicants must verify their age using a valid identification document.
Thorough KYC verification
Our KYC process requires official documents to verify the identity and age of users.
Continuous activity monitoring
Our system identifies usage patterns that are inconsistent with an adult player profile.
Dedicated reporting channel
Anyone can report an account suspected of belonging to a minor for immediate investigation.
Create an empire888 account and enjoy safe, responsible and entertaining online gaming. Set your limits from day one.